Unposting Unpaid Invoice Charges

Modified on Mon, Feb 5, 2024 at 8:25 AM

Problem

Customer posted their invoice with Late Charges already applied and need to go back and fix.



Solution

If you're wanting to make sure that finance charges are not being automatically applied to clients, the "Charge Interest on Late Payments" checkbox will solve that. Solaria first looks if it is on at the Attorney level, and then the firm level.

For unposting invoice charges, I would like to clarify if these charges have already been paid or if they have merely been posted. If they are paid, it will be a couple steps more to fix.
If they are not paid yet, the process will depend on whether you would like to make sure it has a trail for Accounting or if you would just like to remove it. If you would like to just balance the amount, you can create a "Write Off" Invoice Charge of the amount showing. 

If you would like to remove it completely, you will need to "Unpost" just the Invoice Charges.

Then you will be able to click "Remove" to clear it off the Invoice. 

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